Help Scout

    Help Scout

    Simple helpdesk for small businesses

    4.6(Editorial review)
    🎧 Customer Support AI
    paid

    Help Scout provides a simple, human-centered helpdesk experience. AI features help you respond faster with suggested replies and automatic summarization.

    Starting from

    £20/user/month

    Try Help Scout FreeVisit Website

    Affiliate link. We may earn a commission at no extra cost to you.

    Best For

    Small businesses
    Customer-focused teams
    Startups

    Key Features

    • Shared inbox
    • Knowledge base
    • AI assist
    • Live chat
    • Reporting

    Pros

    • Simple and intuitive
    • Great for small teams
    • Excellent support

    Cons

    • Limited automation
    • No free tier

    Frequently Asked Questions

    What is Help Scout?

    Help Scout provides a simple, human-centered helpdesk experience. AI features help you respond faster with suggested replies and automatic summarization.

    How much does Help Scout cost?

    Help Scout offers paid pricing starting at £20/user/month.

    Who is Help Scout best for?

    Help Scout is best suited for Small businesses, Customer-focused teams, Startups.

    Quick Stats

    CategoryCustomer Support AI
    Pricingpaid
    Starting Price£20/user/month
    Rating4.6/5
    ReviewsEditorial